1. Overview
Task Caddie ("we," "our," or "us"), operated by Golf Marketer LLC, provides operational infrastructure, 24/7 inbound phone receptionist software, Google Business Profile management, and customer communication systems for golf professionals, instructors, custom fitters, and commercial simulator facilities. This Privacy Policy describes how we collect, use, disclose, and protect information when you visit our website (taskcaddie.com) or use our services.
2. Information We Collect
We collect information to provide, maintain, and optimize our services:
- Client & Account Information: Name, business name, physical commercial address or service area, business phone number, website URL, billing information, and email address when you register or communicate with us.
- Operational & Local Listing Data: Business hours, service menus, lesson rates, bay rental fees, staff schedules, and Google Business Profile management details provided to configure your automated front-desk or listing optimization.
- Communications & Telephony Logs: Inbound call timestamps, caller phone numbers, transcription logs, and SMS notifications processed through our Voice Caddie infrastructure to ensure caller requests and bookings are delivered to your account.
- Technical & Usage Data: IP address, browser type, device identifiers, and pages visited on our site to maintain security and improve user experience.
3. How We Use Your Information
We utilize collected data strictly for legitimate operational purposes:
- Configuring and operating your 24/7 Voice Caddie call rollover and booking capture.
- Managing, auditing, and optimizing your authorized Google Business Profile listings and local reviews.
- Transmitting real-time customer inquiry notifications, caller details, and booking confirmations to your verified mobile number or email.
- Processing service payments, invoices, and subscription renewals.
- Maintaining system security, preventing fraudulent activity, and complying with legal obligations.
4. Information Sharing & Third-Party Service Providers
We do not sell, rent, or trade your personal or business data. We only share information with trusted third-party service providers essential to fulfilling our services:
- Telephony & Cloud Infrastructure: Providers (such as cloud hosting, speech recognition, and telecom carriers) necessary to route and transcribe phone calls.
- Listing Platforms: Direct integration with Google Business Profile interfaces upon your explicit delegation and approval.
- Legal Compliance: When required by applicable law, regulation, subpoena, or government authority to protect legal rights and customer security.
5. Data Security & Storage
We implement industry-standard administrative, technical, and physical security measures to safeguard all account, billing, and operational data against unauthorized access, loss, or alteration. All web communications utilize secure encrypted protocols (HTTPS/TLS).
6. Your Rights & Choices
You have the right to access, review, update, or request the deletion of your account information at any time. You may also revoke delegated manager permissions on your Google Business Profile directly through your Google account settings.
7. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: